Refund Policy: joykoko.com
URL: joykoko.com

The website listed above, hereinafter referred to as “Website” is operated by the following party:

Joykoko Ltd, a corporation, incorporated under the laws of the state of Manchester (hereinafter referred to as “Operator”)

For any questions or comments regarding this Refund Policy, customers may visit the following link: joykoko.com/contact-us.

Customers may request a refund on goods sold within 14 days of receipt.

To be eligible for a return the following conditions must be met:

Customers must return the item in its original packaging.

The item must not be used.

The item must not be damaged.

The item must be returned with its original receipt.

Additional conditions:

Take a picture of the product you wish to return and email us the issue with the product.
The seller must confirm your returned item is received before a refund can be processed

In case of item return, customer will be responsible for paying cost of shipping.

Refunds on sale items are permissible and subject to the same conditions as refunds on regularly-priced items.

Customers may request an exchange in lieu of a refund. Exchange requests will be processed and accepted or denied.

Customers must contact us prior to the start of the refund and return process. Customers will be provided with a return number before they may begin the return.

Returns are to be sent to the seller’s address.